The 26th Rainbow Reel Tokyo has begun and many customers visit us every day. We have gotten a lot of inquiries about tickets and as such would like to provide the following notice.
For more information, please contact us via our official page or ticket information at: 070-1456-2300 (7pm-9pm weekday, 1pm-6pm weekends, public holidays, and during the event)

*We kindly ask you refrain from directly inquiring to event places.

Regarding ticket information, our staff does not constantly monitor the site, therefore if you cannot connect, please try again a little while later.

We begin preparations at 11am during the event but we may be unable to answer when the reception is busy. Please take this into consideration as we thank you for your cooperation.

For questions regarding ticket purchases and exchanges, please kindly refer to our website which provides further information.

On a final note, we would like to provide further information about the most common inquiry: tickets purchased at spiral hall.

◆All advance tickets are sold out; however tickets are available at the walk-in price for movies in spiral hall from 7pm on July 14 at the reception on the third floor. We are starting exchange tickets for 4-screenings passes and spiral passes.

◆For 4-scrrenings passes, we exchange from available door ticket stock. Therefore we apologize if we cannot prepare tickets for movies you prefer.

◆In the case of sold-out showings we will issue standby tickets. These are numbered tickets for redeeming a seat in the case of a ticket holder being unable to attend. However these tickets can not guarantee a seat. Thank you for your cooperation and understanding.

We are looking forward to seeing you at this year’s events.