FAQ

Are the films subtitled?

Are we allowed to take pictures onsite at the venues?

Where can we purchase the tickets? When do they go on sale? Will there be tickets available on the day of showing?

Is there a cashback system at the venue?

Is it reserved seating or first-come first-served?

Are the venues wheelchair accessible?

Will you refund and exchange tickets?

Where can we get the movie pamphlets?

What are the alphanumerics printed at the bottom of the ticket?

Can I buy tickets even if I do not own a smartphone?

Can you buy tickets on teket without doing member registration?

When buying tickets, will I be charged a ticketing fee?

If I have a Spiral pass, can I get in by scanning the QR code?

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